0330 043 6745
Other & Complex Support Needs
Personalised support for adults with a wide range of needs — in the comfort of their own home.
Person-centred support
Flexible care in your home
Experienced support workers
Tailored care plans
What do we mean by other & complex support needs?
Every person is different. You may have a combination of physical, cognitive, sensory, emotional or social needs. These can change over time and may affect how you communicate, learn, move, manage daily life or feel.
Our role is to work around you, your goals and your lifestyle — not a label. We design support together with you, so you can live safely, well and as independently as possible at home and in your community.
Support that adapts to you
Who we support
These are examples of needs we can help with. Support depends on your individual assessment.
Multiple and complex needs
Acquired brain injury
Sensory impairments
Mental health needs
Epilepsy
Communication needs
How we can help
Personal care
Support with washing, dressing, grooming and personal hygiene.
Medication support
Prompts, administration and monitoring to keep you safe and well.
Daily living skills
Building confidence with cooking, budgeting and household tasks.
Communication support
Clear, patient support using your preferred methods.
Health and wellbeing
Encouraging healthy habits, exercise and emotional wellbeing.
Community access
Getting out, staying connected and taking part in local life.
Behaviour support approaches
Positive, respectful strategies that reduce stress and promote choice.
Routines and structure
Helping create routines that bring stability and confidence.
Appointments and transport
Getting to medical therapy and other important appointments.
Meaningful activities
Supporting hobbies, interests and personal goals.
Support in your home
Help with the things that matter so you can stay at home.
Flexible support hours
Times that suit you including evenings and weekends.
Support in your own home
Our support happens where you feel most comfortable — at home and in your community. We help with everyday tasks, routines and activities so you can live safely, be involved and enjoy more independence and choice.
Our approach
Person-centred planning
We start with you. Your goals, choices and strengths guide your support plan.
Positive risk management
We focus on what’s possible and keep you safe while promoting independence.
Working with families and professionals
We collaborate with the people who matter to you for the best outcomes.
Reviews that adapt with you
Your plan is reviewed regularly and changed as your needs evolve.
Examples of what support may
Frequently asked questions
Yes. All our support is delivered in your own home and community, helping you live independently and safely in a place you know and love.
Answer
Answer
No. We provide the support — not the accommodation. We help you live independently in your own home.
Answer
Let’s build the right support for you or someone you care about.
We’re here to listen, answer questions and create support that works for you.
